I was demoted because my game crashed...
I was on the 2nd forward line and my challenge was to reach the 2nd powerplay line. I was 4 games into the challenge and kept my challenge score where it needed to be, and lead my team in goals, assists and points. My game froze then crashed and when I reloaded it, I was on the same scheduled game, had the same number of points and got kicked down to the 3rd line and my challenge is now to reach the 2nd forward line. These games have been garbage for years, I'm tired of putting hours into them and just getting pure fecal matter in return.Opponent quit while I was leading. no rewards
I’m reporting an issue that just happened to me in NHL 26 HUT, and I strongly suspect it might be an exploit or cheat used by my opponent to avoid losses. I was leading the game when the opponent suddenly quit mid-match. Normally, when an opponent quits, the remaining player is automatically awarded a win and the corresponding rewards. However, as soon as the game returned to the menus, I was greeted with an error message saying Can't relegate at this rank. As a result of this I did not receive any XP or coins for the win. My Ranked standing/points (CR) did not increase at all. It was as if the match never even happened, despite me leading before they quit. It seems highly likely that the opponent used some sort of connection manipulation or "glitch quit" exploit to leave the match without registering a loss, effectively keeping their record clean while robbing the winning player of their rewards. Has anyone else encountered this specific "Can't relegate" error after an opponent quits? Is EA aware of this possible exploit?
Goalie butterfly gap
Maybe its just my timing. But when playing goalie, ill go down to butterfly as they shoot and they always seem to make it under my pads. In instant replay, you can see when I go into butterfly, the goalie floats just enough for the puck to go under before actually coming back down on to the ice. It doesnt matter if their shooting at your or not, anytime you go into butterfly it leaves a puck height gap before coming all the way down. I try not to go into butterfly to soon because the control is very touchy and slides me out of position.game disconnect nightly...
Every night play in Chel online league play(NHL26) i will drop several games a night. It will lag out and drop me from the game saying "you have been disconnected from the EA servers" . I do not drop from the game chat with my friends. Last night i played in 3 games and dropped from every game. I don;t drop from Call of Duty or Helldivers when i play those games. My PS5 is connected via lan cable and my internet is 500/50. I searched and found some ports to try and added those to port forwarding. I changed DNS from google to cloudflare, Changed from Lan cable to wifi and nothing has helped. Has anyone experienced this crap and is there any other workarounds?The CPU in NHL26 Is Literally Cheating…
I’ve owned this game for about two weeks now along with my new PS5 Pro; and when I first started using it, the gameplay was just WAY too fast. I turned down a few settings related to game speed and skating speed. Everything was working fine and normally. I went into season mode and noticed some settings went back to default so I changed them to where I had them again. If I remember correctly, it was after that when the cpu just completely broke… the apposing team always seems to be super buffed. The Defense and offense is just absurd. And for my team they’re always scoring into my net (I always play goalie), always turning the puck over. They rarely ever set up plays to score goals, they seem rather lazy and clumsy, the ref is only calling penalties against my team and often it’s for checking and when replayed the missed the other player… no penalty on the other team when they do stuff. when my team isn’t messing around and tries to go on the attack, the apposing Defence just kinda surrounds the person with the puck making it impossible to shoot or pass. I can go on further but idk what the issue is. Idk if it’s a bug in settings or the cpu bugging out or both. I went back to the ‘play now’ and tried it out of seasons mode to see if that would fix it. It didn’t. And it even seems as if the settings no longer have any affect. I’ve resorted to switching sides and doing so mirrors the affect over to my team giving them the advantage. I turned cpu difficulty up and down. Same with AI learning and they don’t seem to do anything. In fact most of the gameplay sliders now have no affect. I uninstalled the game and deleted all saves, reinstalled it and everything is back to default and still no fix. It’s getting kind of annoying now. LOL.Cloud gaming & controller lost issues
Playing the game through cloud gaming on xbox one. In the past week there has been many times in cloud gaming when I get notification of bad network for couple of secs then gameplay returns. When returned it is 50/50 if the controller is still working. My network is fine and I have tried to repowering the controller and plugging it in but nothing works. The outcome is that I get disconnected from the game because I cant move the player. After returning to the menu, the controller suddenly works again. This is very frustrating to lose rank because of a bug.Can’t get into WoC
I’ve tried everything I play NHL 26 and I can’t get into World of Chel but I can get into every other mode I have tried to clear everything and turn the internet off nothing works I was playing just fine the other night then this happened. Error codes show up that say cannot retrieve inventory at this time and I’m just trying to play ChelWorld of chel games crashing
I was playing an EASHL game and was winning 9–3 when I suddenly received an “UNEXPECTED ERROR” message and was kicked back to the main menu. This happened during an active game with no warning. I was unable to finish the game or receive the result. Game mode: EASHL / World of Chel Platform: Xbox Score when error occurred: 9–3 Error: “An unexpected error has occurred. You will be returned to the main menu.” I’ve attached a screenshot of the error. Please investigate whether this is a server/EASHL issue and whether the game result can be recovered. Grooves finest. We have 2 loses both came from game crashesIncorrect roster and jerseys for IF Björklöven in the SHL
Hi EA Team, I noticed that the roster for the newly promoted SHL team, IF Björklöven, is completely incorrect in the game. The current players do not match the real-life roster at all. For example, key players like Lucas Wallmark (C), Robin Kovacs, Phil Di Giuseppe, and some more are missing or have wrong data. Could you please look into this and update the roster for IF Björklöven in the next official roster update? The jerseys and team assets for IF Björklöven in the SHL are currently incorrect in the game. It looks like generic templates or outdated designs have been used, while the other 13 SHL teams have accurate jerseys. Since Björklöven is a fully licensed SHL team this season, could you please update their home and away jerseys to match reality in an upcoming patch? Thank you!Toxic goalie pulling not kicking dropin
I have in a video behavior from teal on our team username [REMOVED]. I'm not sure where else to post this EA_Aljo if there's a better spot let me know. Yes we all reported him but there's only offensive content options. And honestly being able to pull the goalie this much as a drop in should be considered a bug. This player got matched into our 4-stack. For no reason started insanely toxic stuff. Pulling goalie all game, forcing offsides, spamming team settings, stole the pause timeout for no reason. This was unprovoked so either it was a plant from the other team or this kid was losing his marbles, but we lost as you will see in the vid because of his behavior. There needs to be a way to kick players who force pull goalies, it should be easy to track.. no? IMO it's a bug that a player can do this. This needs a way to be prevented, at the very least I hope he can get punished through here. Edit: Removed player ID. Posting IDs is against the EA Forums rules. -CMCelebrini 99x set collectibles glitch
I have the correct amount of 99X collectibles, and it will not let me insert the last 3I go to search for him in the set section and they're not there. But in my team, a player items and whatnot, I go to the collectible section and I have the three right there. But I can't put them in the set.Black lines all over during game play..!
NHL 27 – Black Lines Appearing Across Screen During Gameplay I’m experiencing a major graphics/rendering issue in NHL 27 on Xbox Series X. During actual gameplay, black lines appear across the screen/ice and are also visible during highlight/replay sequences. The issue happens consistently and is not specific to one camera angle. I have tried multiple camera angles and the black lines appear with all of them. I have also completely restarted my Xbox, but the issue remains. The problem only occurs while playing NHL 27. I do not see these black lines on the Xbox dashboard or in other games. This appears to be a graphics/rendering bug with NHL 27. Please let me know if this is a known issue or if there is a recommended fix. Platform: Xbox Series X Game: NHL 27
Stadium unlock bug
Hello, I would like to report a bug with our World of Chel club in NHL 27. Our club has already reached and exceeded the required level to unlock the next stadium, but the stadium is still locked and we cannot access it. The club level requirement has definitely been met, and the unlock does not trigger. We have already tried restarting the game and checking the club again, but the stadium remains unavailable. Could you please investigate our club and either fix the unlock or let us know if there is a workaround? I can provide screenshots showing our club level and the locked stadium if needed. Thank you for your help.
WoC 3v3 penalty shot desync
There is some issue that causes a major desync and eventual game crash in 3v3 WoC. I have series X but my buddy has the standard xbox. Several times right after a penalty, my buddy get stuck into a super slow motion replay. The rest of us are looking at frozen players on the ice. We can’t continue until the replay completes for my buddy. Things go fine after that but every replay or end of period highlights go super slow for him. Eventually he gets dashboarded as the game crashed .
