Can't play HUT
When I open the HUT mode the mode crash with the error Failed to retrieve data; please try again later. I already tried everything, reset router, reset Xbox Series S, close profile and reopen, clean...
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EA_Aljo
Community Manager
Community ManagerPlease try power cycling your equipment with these steps;
- Unplug your modem/router for 2 minutes
- Hard restart your console by holding down the power button until it turns off
- Power it all up and try playing again
Let me know what happens. Thanks!
I have done but the same error continues
Play on a different Xbox account
- EA_Aljo
Can you send me a private message with your Xbox gamertag/PSN ID? We'll look into this.
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- EA_Aljo7 months ago