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EA_AljoCommunity Manager
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Missing NHL points
I spent 6,600 NHL points on the new ODR SZN LTD PLAYER ULTIMATE CHANCE PACK (UT) and I revived an error code. I lost my points and did not recive my pack and my points never came back. I’d love to get my points back because it’s a lot of money and I’ve been patiently waiting for them to be reimbursed. (if you pay close attention you’ll see I bought the pack again immediately after the first one failed and you’ll see me go from over 20k points to 7k and change) Idk if the video attached or not, I can email it if I have too
Misleading packs
I bought the ODR SZN LTD PLAYER ULTIMATE CHANCE PACK (UT) with 6600 NHL points (~52€). The description of the pack says: "50/50 chance of LTD ODR SZN player" (picture attached). After buying, I looked at the "view pack probabilities" section and found that the chance of getting an LTD player (who is 93 overall) is only 33%! I asked for compensation on EA's support chat but they didn't take me seriously, they just replied with ready-made message templates and avoided responsibility. EA_Aljo
Objective
I have Braden Schneider on my team. A Chel week player. The Events objective Chel Week, calls for complete 20 games in ranked with one or more Chel week items. 20 games to complete. I have been sitting at 19 games for the past several games, and it still stays at 19. WHY!!!!!!!! Also not registering with the team of the week. Im sure no reason will be given by EA as to why. But it always seems that not a week goes by in this game, and another problem arises.
Ea Request - Enable automatically send the collection cards to the STORAGE
Hi EA, would it be possible to remove decks with cards from the collection by the next update and in the coming years? It's very annoying to open, for example, 40 packs in which there are only cards for collections. I don't understand why packages have to be opened, where it is clear and obvious that the player opens only a given number and has to manually send it to the storage. PLEASE DIRECT ALL COLLECTIVE PACKAGES AND CARDS DIRECTLY TO THE STORAGE SO THAT THE CARDS CAN BE SENT TO COLLECTIONS IN BULK. Menus and browsing in the game is one big slow-motion lag, do you know how much unnecessary time we players spend on annoying opening meaningless packages? Please fix it and start listening to the community a bit.
Moments? When will you stop?
To whom is in charge of Moments, Please tone it down. The mode is really not enjoyable. We literally laugh at the game, not because we are having a good time, that would be welcome. But because of how it plays. It is completely different than any other mode, please stop. We know you want it to be a challenge for us, I get it. But at some point fun, or a game's enjoyment, should be a priority. Like everyone says...."it's just a game". These extra modes have been an issue for a very long time, going back to HUT Rush even. It's just gotten so much worse. I truly have no idea why you have fatigue ON for Moments. It seems like a missed opportunity to just turn that off and let us try with no fatigue. The game is really unappealing in a fatigued state. Asking us to complete 10 backhand shots hardly feels like a "moment" of any significance to Conner Bedard. Who's idea was that? Please reconsider what you want our experience to be. I really want to like the game, and the crew making it.NHL 26 HUT Content 12/19
Yooooo HUT Fans! Here's the breaking down of Friday's content drop: New ODR SZN event base and MSP items 87 OVR ODR SZN Sam Bennett available through objective rewards New Captains, Heroes, Icons and Rookies additions New Sets, Objectives and HUT Moments Fantasy Hockey Upgrades: Anton Lundell - 94 Hannah Bilka - 90 Pavel Zacha - 87 Oliver Bjorkstrand - 84 Jamie Benn - 83HUT Moment 5 Poke Checks
5 poke checks with Parayko (2 min) This is an incredibly frustrating moment to do, first off 2 minutes, secondly only can be done with Parayko. Does anyone try these at EA? I'm lost with what your trying to do with these moments. Sometimes feels like the moments are getting better then this. So this is how I finally completed: Player lock on Parayko, call for a pass each time your team gets the puck, dump the puck beside you and wait for the cpu to pickup the puck, hold L2 and poke check when close. Then repeat 4 more times. This is what we have to do to compete these fun moments, feels just like a real hockey game, "it's in the game!" So ridiculous...Why ea dont give enough credits in there hockey games
Whe every hockey games they dont give enough credits and this game is worst because there is no credits they give . i play all day because i can but yet i find my self just barly scraping bye on getting sets because ea dont pay enough credits in 2026 nhl there no getting players or buying player's because im always have to put my credits in sets cant even afford a player and I play alot there no credits wow two thousand credits every five days for open daily pack 500 credits for season 2 for rewards pretty.much a slap in the face. And if u do get a player that u can sell its only worth around two and ten thousand a slap in the face again what do we have to do to let ea know we want are fantasy team not there team . i need credits for that I dont have money to throw at the game im on disability there is no money to buy packs and get rip off because there is only 1.5 percent chance to get someone Like i said im on disability so I can play lots of games but im just scraping bye on sets and there is no credits to bye players or packs with credits why does ea have to treat there players like sewage and not reward us with credits. they should be flooding use with credits so I can get my fantasy team and not just my fantasy team but more credits so I can have my fantasy team and try new player's to see if they mach with my team ea quit treating us like sewage . we deserve are fantasy team thats why i buy you're games
State of weekly promos/objectives
I simply cannot be the only one, that finds the weekly objetives/promos fully brainless/boring, with ZERO varation in them? Every week/day it is just the same thing: You grind Wild Card, open free daily packs, get enough of set cards for weekly packs, get one BND player and hope those packs does not contain the exact same player, grind weekly objectives in Cup Chase etc. from where you get more set cards, do the sets and wait for saturday midnight/friday evening for an new promo. Then you just repeat everything again and again. HUT has just become an never ending groundhog day.AI taking Penalties
Usually I don't waste time here since it's rather futile, BUT I stumbled across another "everlasting" flaw: Your AI controlled player taking penalties. Again, one of the players on your team that is NOT receiving ANY controller input from you is doing the best he can to trigger a penalty. Which is even more entertaining when you play WILDCARDS where for some reason each penalty results in a penalty shot. And no, I don't have a video for proof. THIS bug is in the game since years!Ugh
So after the content drop 1st thing I did was make icon Murphy and Captin Spurgeon for the +4 ovr +5AP and the $15 mill salary…the salary hasn’t worked or been fixed yet. In the lineup menu it says nothing about C/icons= $15 mill but in the banner it does. Can we get this fixed? Spent lots of time, effort, and money to have to deal with this.
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