It seems Microsoft had me logged in with a different account not associated with my Xbox, and I already redeemed the code using that account. Will it be possible to redeem it on the account associated with my Xbox? It's saying the code has already been redeemed and isn't letting me.
Community ManagerUnfortunately, this won't work. I'm sorry to say, we don't have any other options to get you playing other than registering on a different account to get a new code. Which will only be playable on the account the code was sent to.
Can I just change the email associated with my Xbox to the one I redeemed it with?
And if so, do you have a suggestion on how I can proceed?
You're certain you cannot deactivate a code and then send me a new one?
Community ManagerHello. I'm very sorry to say, there's no way to move the playtest to a different account.
