Deleted items because of S2 start
Not sure if this is the right place to post this but I just got off a chat with EA Support and they recommended going here after denying my claim.
During the Season 2 launch, which we all know had multiple issues for an extended time, I ended up deleting my leftover Crypt Keys, Puck, Stick, Glove and Skate coins because the game incorrectly showed when clicking on the Fright Night sets that there were no options to trade those in. While nothing made me delete them, I do have OCD and like to get rid of things that aren't needed. There were many issues with the launch of Season 2, more were centered around card art not showing, not getting rewards for the season XP, not getting the correct trade in for sets (like the Captain Set) etc, but nothing indicating that even wrong/missing sets were displayed as well. When I checked and deemed there were no use for my remaining collectables, there were two sets and they were for exchanging dead coins.
Support mentioned because, regardless of the reason why, I am at fault for deleting them and nothing can be done. I'm hoping if a community manager sees this there might be something they can do or at the least provide a further explanation. Yes, I deleted them, but does another screw up on EA's end not matter at all? I of course wouldn't have deleted them if I knew they would have use and the sets were displayed properly OR EA actually communicate and say, "Hey, look, these things are having issues - this is what should be there". Ive been playing these for over a decade. It's just adding to the list of frustrations. Life's not always fair so it is what it is if nothing can be done, but what's the rationale of this decision especially considering the full picture?
Whomever reads this, thanks for your time.