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awh2016's avatar
awh2016
Rising Traveler
1 month ago
Solved

Not getting Prime Starter Pack

EA_Aljo​ I got the prime starter pack and haven’t received it yet. 
feedback
  • EA_Aljo's avatar
    EA_Aljo
    19 days ago

    Hey, everyone. Apologies for the late update. A make-good went out for this last week. It should have been in your unopened packs.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
1 month ago

Hey. Not quite sure what you mean by Prime Starter Pack. That wasn't part of the Deluxe Edition bonuses. Are you sure that's the name of it?

  • awh2016's avatar
    awh2016
    Rising Traveler
    1 month ago

    EA_Aljo​ its on PlayStation you can get this pack for 6.99. 

     

    • tuju67's avatar
      tuju67
      Seasoned Rookie
      1 month ago

      Happened to me last year and never got it lol. Same with all the free ones for Xbox rewards 

  • Phasto's avatar
    Phasto
    Seasoned Ace
    1 month ago

    EA_Aljo​ 

    same problem on Xbox, Pack isn't showing up in HUT

     

     

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