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RarAle2's avatar
RarAle2
7 years ago
Solved

Achievements notification

Anyone has any idea how to disable this? I am not able to get rid of the message about the achievements no matter what setting I am changing on my Xbox. The support chat guy on my case (alread...
  • NHL_Live_Support's avatar
    NHL_Live_Support
    7 years ago

    @RarAle2 

    There is no setting in NHL that controls XBOX achievements.

    As I asked before, have you tried shutting the console down completely, re-booting, and then re-booting the game?  If you have, then try deleting the game from your console and re-installing.  If that doesn't work, please contact Microsoft customer support, as this is an issue with your XBOX One.

RarAle2's avatar
RarAle2
7 years ago

Why would this be an issue with the XBox if only in EA NHL 2019 I have this problem with the achievements?

Which setting in NHL 2019 controls if and how the achievements get displayed on the screen?

NHL_Live_Support's avatar
NHL_Live_Support
Icon for NHL Team rankNHL Team
7 years ago

@RarAle2 

There is no setting in NHL that controls XBOX achievements.

As I asked before, have you tried shutting the console down completely, re-booting, and then re-booting the game?  If you have, then try deleting the game from your console and re-installing.  If that doesn't work, please contact Microsoft customer support, as this is an issue with your XBOX One.

  • RarAle2's avatar
    RarAle2
    7 years ago

    I had to do the rebooting a couple of times and I also removed all the notifications of any kind. After a few attempts I managed to get rid of it. The bug has something to do with the NHL game on an XBox platform not with the Xbox itself I'm sure...

    Removing and reinstalling a game is rarely an option after someone played a certain game for several months in a row so I am puzzled whenever I see this kind of advice.

    Thanks.

    • sauggy65's avatar
      sauggy65
      6 years ago

      I am also having the same issue....how did you resolve it?

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        6 years ago

        @sauggy65 

        Have you tried doing what was suggested by @RarAle2 in the post before yours?

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