Banned for name stuck on Joe Nhl

@PlayoffError 

Since I don't have their names, I can't look up the accounts, but even if I did have them, I couldn't give you any details about this as we can't discuss other player's accounts. The best I can advise is that they contact an advisor to see if they can find out why they didn't get a response. It's possible they did get one, but the email ended up being caught in a spam filter or somewhere besides their normal inbox. If they want to contact an advisor, they should message @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support.

Are you also unable to google?

https://www.google.com/search?q=Lemmy+Kilmister&sourceid=chrome&ie=UTF-8

I think he means he can't verify the names you claimed were used as they now appear as "Joe NHL" or similar.

While Lemmy Kilmister is a real name, I can see how an overzealous filter will ding you -- Could me seen as Lemme/Let me Kill Mister/a guy (Basically it doesn't take much for a ban since the crackdown started last year).

Scrum Master is fairly weak but I assume it has to do with "Scrum"

@PlayoffError 

I see your point but just look at the movie "Meet The Fockers". A name of French origin that just wouldn't jive with the filter since it cannot distinguish context.

Part of the problem is other languages and slang - The auto part of the filter can sometimes block certain combinations (like the "rum" part of scrum could trigger alcohol protocols, as annoying as it can be). Sometimes they may not give full reason why something happened so people can't find workarounds, at least that is my guess.

I've seen some horrible names over the years and am always reporting. I think some people just change their names so much it can be hard to catch. I 100% agree the whole process could be made easier (it's a nightmare in other titles as well).

@PlayoffError 

Honestly I don't know exactly how it works for NHL.

Using bots for overflow/high amount of reports for an individual in a short period of time makes sense but in theory, humans should be reviewing most general reports in NHL.

Could be the initial reviewer misunderstood and issued a ban too quick so then others couldn't follow up or maybe so many reports were filed against you it escalated its priority. 

@Trekari 

I know who that is. I was talking about the gamertags/PSN IDs for the players that were actioned for this. 

@TTZ_Dipsy 

While we may not catch everyone, there are bans that go out every day for offensive names. We also email someone when a report is submitted and an account was actioned. This way you know you're report made a difference.

If you want to solve the whole "offensive" player names, 1 easy solution, we have a list of names to choose from for a play by play names, give someone 1 shot to have whatever name they want. But whenever it gets reported, all they can choose from is the list of preset names. Don't allow them to make their own names a Second time. 

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@PlayoffError wrote:
@EA_AljoThey did and got no reply.

'Lemmy Kilmister' and 'Scrum Master' were both apparently actionable names. No explanation why or response to appeals.

It's certainly not obvious to my teammate or anybody else I've asked what about those names are offensive.

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The first one might be considered, not offensive, but rather impersonation.  It is also impersonation of someone inexplicably obsessed with Nazi imagery.

The latter - I'm not sure how it would violate any policies, but why would someone want to go by that name?  It clearly isn't an actual person's name unless Elon Musk is the father.