Forum Discussion

4 years ago

Solved

Banned for name stuck on Joe Nhl

Just got back on the game after receiving a 7 day ban for my name. Wondering how long I have to stay as Joe Nhl before I can actually change my name. However reading others issues I'm assuming it's a...

EA_Aljo
4 years ago
Hello, @Grolli11

Yes. This is permanent for NHL 22. In the future, make sure a name is chosen that does not violate the Terms of Service.

PlayoffError

Hero

4 years ago

@TTZ_Dipsy Correct me if I'm wrong, but aren't reported names reviewed by a human being who is capable of discerning context?

I assume it's not an automated filter because if it was it would presumably be applied when the user attempted to add the name in the first place.

TTZ_Dipsy

Legend

4 years ago

@PlayoffError

Honestly I don't know exactly how it works for NHL.

Using bots for overflow/high amount of reports for an individual in a short period of time makes sense but in theory, humans should be reviewing most general reports in NHL.

Could be the initial reviewer misunderstood and issued a ban too quick so then others couldn't follow up or maybe so many reports were filed against you it escalated its priority.