Forum Discussion

4 years ago

Solved

Banned for name stuck on Joe Nhl

Just got back on the game after receiving a 7 day ban for my name. Wondering how long I have to stay as Joe Nhl before I can actually change my name. However reading others issues I'm assuming it's a...

EA_Aljo
4 years ago
Hello, @Grolli11

Yes. This is permanent for NHL 22. In the future, make sure a name is chosen that does not violate the Terms of Service.

EA_Aljo

Community Manager

4 years ago

@bardownsickcelly

Those responses aren't done by a bot. Someone from ToS investigated your account again and denied to lift the sanction due to breaking our rules on offensive content. While the email isn't personalized, it does come from a real person. Unfortunately, your name will need to remain as Joe NHL on NHL 22.

Bcreazy

4 years ago

I was told by EA support that if I wanted to be able to change my name from Joe NHL that I would have to change my gamer tag and then it would unlock. Is this correct or did this support person not know what they were talking about?