The team deployed a fix for this on 10/28. Thank you all for your patience and willingness to provide us details in this thread!
Make sure when you are deleting that you aren't just deleting the local files. You will need to delete your cloud saves as well or else when you log back in, it will sync data to those existing files and the problem will still persist.
And as was said before, we are still trying to figure out the original cause of the issue. This is just a workaround that has worked for people and once we have seen this fix go in, we haven't re-encountered the issue yet which is why we aren't sure on the repro steps.
Any info you can provide of things you did in the product before encountering the product would help.
For example:
- Was BAP the first mode you played?
- Did you create a player in World of Chel first and in BAP start from that common created pro?
- Did you play any other online or offline modes prior to playing BAP?
- Did you change any custom settings for your main game?
- When you started your BAP career, did you set any custom settings?
- Did this occur from game 1 of your BAP career? Or did it happen multiple games in? (if the latter can you remember anything that you changed in the mode or elsewhere in the game or modes you would have gone into between playing that game that first saw the issue?)
Thanks.
For me, I played HUT first and did everything available in hut - started a be a pro with medium presets no customs or sliders moved on 3/4 leaning toward full sim game style using skill stick. Basic default setting nothing moved.
This stamina/line change issue occurred from game 1 and figured it’d just change at some point - I’ve included a few photos of the menus.
the second photo showing line changes grayed out is the menu you access right before starting a game. Hope this helps out.
@tastypotate Thanks for the info!
When you say you played everything available in HUT, can you provide a bit more clarity? Did you play HUT Rush both online and offline? Did you play the first Ovechkin and Matthews challenges? Or the ones after when the Gritty set went live? Did you play HUT Rivals? Did you have returning User bonus packs that you opened?
Also, did you have NHL 20 prior to NHL 21 on your machine or saved data still from it?
I am not asking any of these things because I think they are part of the issue yet, just trying to narrow down similar player situations.
Thanks.
Has anyone experienced this issue without going into BAP first? For example, have you seen this in Play Now, Franchise, etc. when those were your only modes or you only experienced it in those modes after it happened in BAP?
Has anyone had this issue happen again after it was fixed when deleting their saves including cloud saves? And if so, did you have a shorter path (ie less modes played, less settings changed, etc.) when seeing it the second time to help us see a common trend with other players that may have run into it?
No worries - I understand the questioning. This is the breakdown of beginning processes before encountering the bug.
-started game for first time
- immediately went to hut
- opened preorder packs and packs received from owning nhl20 and beyond (I think I have down to nhl’15 on this system
- hut rivals was the first mode I played
- then hut challenges EA challenges
- then hut rush ovi challenge first then Matthews right after
- traded bronze players for silver then 2 gold
- searched auction but did not buy
-played rivals, hut rush and challenges subsequently
- started be a pro
- created character
started playing and noticed the stamina/line change bug
so I did hut pretty thoroughly until I felt I had done everything I wanted to do for now - and was eager to check out be a pro. Since then I’ve corrected the issue via the save delete (happy it worked!) I did have to delete all saves including user profile data which made me nervous it would have deleted my hut but it’s fine. Hope you are all able to narrow down the bug soon.
Sounds good! I’ll let you know if I encounter the issue again. Also played hut rush online only.
Wait so has this issue just vanished? I still have it so how am I supposed to play? Is the only way to fix it deleting the save file that I have spent hours on? I have already played 2 and a half seasons of franchise mods and now I have to delete it just to fix a bug that shouldn’t have been there in the first place??
Community ManagerThat's the only workaround that we know of. You can of course wait and see if a fix is released.
The problem started the 17th. I created my world of chel character, my bap player, then went into franchise mode. The problem started game 1 of franchise mode. But franchise mode was not the first game mode I played. The first game mode I actually played a game in was HUT, then started bap. I noticed the glitch in bap so I moved over to franchise and the bug was there too
The problem only occurs when playing games in franchise mode. When simming, the lines change like usual
Thank you so much
I played the 2 seasons with the bug and just simmed them btw
Community Manager
