Hey, everyone. This is an issue we're currently investigating. It's also possible this happens when spamming the A/X button before loading into the game.
***Accepting this as a solution for visibility purposes only ***
Community ManagerIt's definitely worth a try and isn't outside the realm of possibility.
Do you happen to have an external drive you can try installing the game to instead? Also, have you tried deleting and reinstalling it already?
I know you are just to rule out of the obvious here but once an HDMI handhsake is establish between a device, it wouldn't display anything. I would get No signal from the TV. You can clearly see in the video that it still see player and I get access to the menu. This is an Frostbite engine issue. This problem seems to be more likely to happen after a Quick Resume session. NHL 22 doesn't seem to play very well with Quick Resume. I now quit the app and relauch when I want to play NHL 22.
Can you please pass this video to the Frostbite engine guys. I am sure they will find it interesting instead of having me re-install the game only to have this issue again.
Community ManagerI always have trouble after quick resume with online games. Mainly, they just don't want to connect right away and take a few tries to do so. That or exiting out of the game and loading into it again. That works every time.
Unfortunately, with such a small number of reports, there isn't anything we can do. Especially if this is related to Quick Resume. I'll pass on the feedback though.
Hi there.
This just happened to me after continuing my BAP career. First game in and it the same issue as the video from twitter link.
i am also having the same issue in be a pro. for me it has happened twice, both times being the game that the coach gives me a challenge to accomplish
Community Manager@Bahamuta
Are you experiencing this after yesterday's patch?
I am experiencing this issue on PS5. Everything is updated to latest. This is not related to the cabling, as I am having the issue both with remote play to a separate device and on the local screen.
Interestingly, I can see the highlighted positional zones in Be A Pro. The rest of the game functions, I can interact, and fight, I just can't see. The menus also work fine, and display correctly. just all the 'lights' are turned off.
Community Manager
