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gabbleu002's avatar
gabbleu002
6 years ago
Solved

Can’t buy the 20 contracts pack on HUT

Product: NHL 20 Platform:Sony Playstation 4 How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? When I’m on the shop it says that: The selected pack is no lon...
  • EA_Aljo's avatar
    EA_Aljo
    6 years ago

    @gabbleu002 

    That is the only reason we've ever seen for this pack not to be available. Please have your boyfriend try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 years ago

@gabbleu002 

That message looks like it's saying the pack is not available. Has he reached the 3 pack per week limit?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @gabbleu002 

    That is the only reason we've ever seen for this pack not to be available. Please have your boyfriend try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks!

  • P91DC's avatar
    P91DC
    6 years ago

    Why is there a limit on games we can play?  You set this game up for a grind and then limit the number of games we can play?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @P91DC 

    Are you talking about Rivals and Squad Battles or just the requirement for contracts to begin with?

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