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That is not the case I have had zero issues I cannot connect to players even in hut rivals I also cannot connect to players in Apex legends but I can play cod with people or gta 5 online only games I can't connect to other players is ea games I have opend ports I have reset my console reset my router Uninstaller and reinstalled the game in the end it is something on your end stopping from happening and I got screwed by an ea bug
I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
- 5 years ago
This has already been done I have spoke to your support team 3 days in a row this is now day 4 of you guys thinking power cycling helps I have done every single one of your steps this does not fix the issue
- EA_Aljo5 years ago
Community Manager
Can you list every troubleshooting step you've tried so we don't repeat them?
- 5 years ago
I have power cycled completely unplugged router and modem and Xbox
I have opened all ports
My nat type is open
I am a wired connection
I have Uninstalled and re installed the game
I have cleared the cache
Cleared the alternate Mac address
Ran a uc tracing
Short of creating a new Xbox live account u have done everything
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- EA_Aljo17 days ago
Community Manager
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