CANNOT CONNECT TO OTHER PLAYERS
I cannot connect to other players it had been 3 days now and support has done nothing I went from top 100 in hut champions to 2000s because I couldn't play anyone I can get into hut I can do all othe...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerTry deleting your gamertag off your console and add it again. Also, do you use a custom gamerpic? If so, try removing it and using a default one.
I will try this when I get home but I have changed the gamer pic already
- EA_Aljo
Sounds good. Just get back to me when you can.
My only option is to start all over again and this is bs I lose my entire progress and all rewards I am not impressed with EA at all
Your team has already looked at it and there is no issues at all stop giving the same run around as your useless support team I'm not the only player having this issue. And I know it has nothing to do with my internet at all I created a whole new xbox account and guess what HUT works o have played 6 rivals games since last night so figure it out or you best be transferring a bunch of compensation to my new account
- EA_Aljo
Ok. If you change your mind about trying to fix this, let me know. Compensation is not available for this issue. Especially when we haven't completed troubleshooting. We still haven't ruled out issues that are beyond our control.
Hey instead of banning me and deleting my posts get me your supervisor thank you
- EA_Aljo
You can report the post you'd like reviewed and a supervisor will look into it. As far as your issue goes, we've exhausted all troubleshooting I can think of. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you.
Your live support told me to come here this is ridiculous get me in touch with a supervisor
- EA_Aljo
If you report the post, it'll be reviewed by a supervisor.
