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Anonymous's avatar
Anonymous
8 years ago
Solved

Can't connect to EA servers

Not able connect to EA Servers or NHL 18. Have no issue with other EA games. Only NHL 18
  • EA_Roger's avatar
    EA_Roger
    8 years ago

    Hey,

    First of all I'd like to apologize for you experience on this & the inconvenience this has caused you. Our teams are aware of this issue and we would like to get to the bottom of it as quickly as possible. In order for us to do so we'd need more information, with that in mind could you get back to us with the following information?

    • When did the issue start occurring?
    • Platform
    • Gamertag/PSN ID
    • Has the suggested workaround by @sweden81 helped you? 

      "I went online to my EA account and turned the security log in feature off. And I've been playing nhl and fifa ever since. Easy fix for me"

    Thanks,

    *Accepting as a solution for visibility purposes.

Anonymous's avatar
Anonymous
8 years ago

You, my friend, are a support God. Big ups.

EA_Roger's avatar
EA_Roger
Icon for EA Staff (Retired) rankEA Staff (Retired)
8 years ago

Hey,

First of all I'd like to apologize for you experience on this & the inconvenience this has caused you. Our teams are aware of this issue and we would like to get to the bottom of it as quickly as possible. In order for us to do so we'd need more information, with that in mind could you get back to us with the following information?

  • When did the issue start occurring?
  • Platform
  • Gamertag/PSN ID
  • Has the suggested workaround by @sweden81 helped you? 

    "I went online to my EA account and turned the security log in feature off. And I've been playing nhl and fifa ever since. Easy fix for me"

Thanks,

*Accepting as a solution for visibility purposes.

  • APEprawn's avatar
    APEprawn
    7 years ago

    EA... just purchased NHL 2019. Have not been able to play online for over a week. Whats the deal with this? The game quality is total *. playing offline lags? I only play online so if this doesn't work I want my money back and you can have your game back. Im very disappointed in this release. Whats up with the penalties? It works or you refund me

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