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waitedpond02's avatar
waitedpond02
4 years ago
Solved

Code error CE9684B64E3005A6-0000000000009999-9900025AF5D30A15

Please fix this miss playing hockey chel
  • EA_Aljo's avatar
    EA_Aljo
    4 years ago

    @Xlkash- 

    I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

@Xlkash- 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

GretzkyIsBae's avatar
GretzkyIsBae
3 years ago

i also have this issue where i try to pick a position and it gives me said error code and doing what you said did not help

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @GretzkyIsBae 

    Try editing your player and choosing all different items. It's possible one you've chosen is bugged and causing this. Let me know if that helps or not. Thanks!

  • hugerocket58's avatar
    hugerocket58
    3 years ago

    Figure out a solution?

    • misterschism's avatar
      misterschism
      3 years ago

      I had this issue. I went to my loadouts and made my first loadout active. Then it was fine. Hopefully, this works for you. Good luck! 

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