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waitedpond02's avatar
waitedpond02
4 years ago
Solved

Code error CE9684B64E3005A6-0000000000009999-9900025AF5D30A15

Please fix this miss playing hockey chel
  • EA_Aljo's avatar
    EA_Aljo
    4 years ago

    @Xlkash- 

    I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
1 year ago

@146f951de6ecaecb 

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.

If that doesn't help, Try deleting the personal saved data for NHL 24. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate NHL 24 and delete the saved data.

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