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anthkatt95's avatar
anthkatt95
5 years ago
Solved

COLOUR ISSUE

Hi, I have a bug on my NHL 21. The colours of the game are all disoriented. The normal colours of the game are gone. Everything is either purple or green. Nhl 21 is the only game that has this problem so I know it's not because of my cable or my monitor. I've tried to uninstall the game and reinstall it but nothing has changed. I need your help EA. fix my colour bug or glitch. I will put some pictures like this it will be easier to understand. the lines on the ice have changed colours.  

  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    Hello, @anthkatt95 

    In NHL, try going to Settings > Accessibility and see if the Color Blindness setting is set to something other than default. If it is, change it back to default and let me know if that helps or not.

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  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hello, @anthkatt95 

    In NHL, try going to Settings > Accessibility and see if the Color Blindness setting is set to something other than default. If it is, change it back to default and let me know if that helps or not.

  • TTZ_Dipsy's avatar
    TTZ_Dipsy
    Hero+
    5 years ago

    I had this happen to me around launch - I never knew if it was a random bug or if a friend was trying to troll me but looks like a colour blindness option was selected in your settings.

    As Aljo suggested, sifting through the accessibility options should hopefully fix your problrm; a hard reboot (power fully off for a few seconds) of your system should also help

  • Scattpacklyfe's avatar
    Scattpacklyfe
    4 years ago

    You were right bro . It was the color blindness setting . Thank you much. Big help !!!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @Scattpacklyfe 

    Great! Glad to hear you got this resolved. If anything else comes up, please let us know. Good luck and have fun 🙂

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