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PureRippin's avatar
PureRippin
6 years ago

Connection Issues Since Last Patch

Hi I've been having connection issues on Xbox where I get huge spikes but it does not show on the network performance in game. Sometimes it will show packet loss and high ping (600ms+) and other I'l...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 years ago

Hi there, @PureRippin.

I'll try to help find out what's going on here. First, do you play on a wired or wireless connection?

  • PureRippin's avatar
    PureRippin
    6 years ago

    Wired connection

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      6 years ago

      @PureRippin 

      Good. That's much better than wireless. When you check the network settings on your console, does it say if you're on IPv4 or IPv6? I know you can see that on Xbox, but not sure about PS4.

      • PureRippin's avatar
        PureRippin
        6 years ago

        I play on Xbox and as of right now it's using both I believe. Should I be set to one or the other?

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