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PureRippin's avatar
PureRippin
6 years ago

Connection Issues Since Last Patch

Hi I've been having connection issues on Xbox where I get huge spikes but it does not show on the network performance in game. Sometimes it will show packet loss and high ping (600ms+) and other I'l...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 years ago

@PureRippin 

Good. That's much better than wireless. When you check the network settings on your console, does it say if you're on IPv4 or IPv6? I know you can see that on Xbox, but not sure about PS4.

PureRippin's avatar
PureRippin
6 years ago

I play on Xbox and as of right now it's using both I believe. Should I be set to one or the other?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @PureRippin 

    Try setting it to just IPv4. Let's see if that helps.

    • PureRippin's avatar
      PureRippin
      6 years ago

      Okay I will do that when I get home tomorrow night. I remember putting it to ipv4 fixed my match making issue I had in previous NHL Versions.

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        6 years ago

        @PureRippin 

        Cool. Let me know what happens. Thanks!

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