Forum Discussion

5 years ago

Solved

Did not receive HUT rivals rewards?

Product: NHL 22
Platform:Sony Playstation 4
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? -
What happens when the bug occurs? -
What do you expect to see? Packs
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here HUT
What time did you see the bug? (HH:MM AM/PM) 24/11/2022
What is your time zone? EET (ART) - GMT + 2:00
What is your gamertag/PSN ID? velttola
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? Finnish

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Didnt receive HUT rivals rewards?

EA_Aljo
5 years ago
Hi there, @Velttola.

Rivals rewards release on Wednesdays at 2 PM PST. That's in about 5 hours.

11 Replies

EA_Aljo
Community Manager
5 years ago
Hi there, @Velttola.

Rivals rewards release on Wednesdays at 2 PM PST. That's in about 5 hours.
CaptainSisk
Rising Newcomer
5 years ago
@Velttola I am currently experiencing the same situation. I waited an hour past when the rewards were supposed to be out and still nothing.
EA_Aljo
Community Manager
5 years ago
Hello, @captainsisk

Did you only play HUT Champions games or did you complete at least 1 Rivals game? If you completed 1 Rivals game, rewards should have been received. If that's the case, contact an advisor here so they can look into this. Thank you!
Arzka07
4 years ago
@EA_AljoI got the same situation now. I played that one rivals game, but i haven't got my rewards. What should i do?
EA_Aljo
Community Manager
4 years ago
@Arzka07

Did you play within the last week? If so, Rivals rewards release on Wednesdays at 2 PM PST.
Owess69
4 years ago
@EA_Aljo What about Hut champions season 3 rewards when can we expect those ? I want to open my first ultimate choice pack with the rewards from it
d4835f59fb9516d
3 years ago
I played my HUT Rivals, made it all the way to ultimate level. After awhile it stopped giving my credit towards the award
signed in @ 5pm CT to get my rewards and I have nothing in my inbox
EA_Aljo
Community Manager
3 years ago
@d4835f59fb9516d2

Rivals rewards release on Wednesdays at 2PM PST.
d4835f59fb9516d
3 years ago
Correct
which was yesterday, I’m saying I did not get mine yesterday from the previous week
EA_Aljo
Community Manager
3 years ago
@d4835f59fb9516d2

Today is Wednesday. Yesterday was Tuesday. The rewards will release today, Wednesday, February 15th, 2023 and 2:00 PM PST.