Forum Discussion

4 years ago

Disconnecting from EA Servers While Still Connected to Internet

Product: NHL 22 Platform:Xbox Series X How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? Play your game with a perfect internet connection and still get dis...

Chaseinator5

4 years ago

@EA_Aljo

It appears you do.

EA_Aljo

Community Manager

4 years ago

@Chaseinator5

136 people experiencing disconnects would not be considered a massive amount when compared to the overall population of players.

johum2886
4 years ago
@EA_Aljo very true, but doesn't the 68% saying yes warrant some form of investigation into it?
- EA_Aljo
  Community Manager
  4 years ago
  @johum2886
  
  If it were 68% of the total player base, that would warrant an investigation. Until a widespread issue is discovered, we'll need to troubleshoot connection issues on an individual basis.