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Chaseinator5's avatar
Chaseinator5
3 years ago

Disconnecting from EA Servers While Still Connected to Internet

Product: NHL 22 Platform:Xbox Series X How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? Play your game with a perfect internet connection and still get dis...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

@Chaseinator5 

136 people experiencing disconnects would not be considered a massive amount when compared to the overall population of players.

johum2886's avatar
johum2886
3 years ago
@EA_Aljo very true, but doesn't the 68% saying yes warrant some form of investigation into it?
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @johum2886 

    If it were 68% of the total player base, that would warrant an investigation. Until a widespread issue is discovered, we'll need to troubleshoot connection issues on an individual basis. 

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