Disk w/ update Won't Download Fully - PS5
While installing my disc with the online update on the PS5, the game won't download/ install passed 98%. I get an error message stating something went wrong (Code: CE-100005-6). I have tried factory ...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerCan you try the factory reset? The only other option I can think of is to get the digital version of the game. That way you don't have to install from the disk, but of course that means purchasing the game again. If I hear of any other potential fixes for this, I'll update you here.
Factory reset did not solve anything. Still the same problem. The issue appears to come from the update.
Do you have customer support I could call?
EA_BarryIf required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/Hi, quick update, I got the game replaced with the retailer and it solved the problem. Thanks for the support!
Community Highlights
- EA_Aljo17 days ago
