Forum Discussion
5 years ago
Factory reset did not solve anything. Still the same problem. The issue appears to come from the update.
Do you have customer support I could call?
EA_Barry
Community Manager
5 years agoIf required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/
- 5 years ago
Hi, quick update, I got the game replaced with the retailer and it solved the problem. Thanks for the support!
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