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Wauner11's avatar
Wauner11
5 years ago
Solved

Do you need a PSN to update NHL 21 rosters?

I can update the rosters with my account because I have a PSN. My kids don’t have a PSN so I’m struggling getting the roster updates for their accounts. Can anyone help? Is there a way around this? T...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    @Wauner11 

    You should be able to add their PSN IDs to your EA account. They would be created as child accounts and their access to online play would be restricted if they are under 13. This is in compliance with COPPA regulations. Apologies for the frustrating experience ☹️

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hi there, @Wauner11 

Are you asking if PS+ is required? If so, it might be. I'm trying to find out for you, but I'll be heading out for a few days shortly here so I probably won't have an answer until Tuesday. You should be able to share PS+ with family members. If you're not doing that, try enabling it. Instructions for this are listed here.

Edit: PS+ is required for roster updates. Try going through the instructions to share it with your family. That should let you download the rosters.

Wauner11's avatar
Wauner11
5 years ago

I’m thinking, after all of my research on this that I'm just going to have to create PSN and EA accounts for each of them and then disable them after I get the roster update. 

Seems ridiculous, but I can’t seem to figure anything else out after weeks of digging. 

Appreciate your time. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Wauner11 

    You should be able to add their PSN IDs to your EA account. They would be created as child accounts and their access to online play would be restricted if they are under 13. This is in compliance with COPPA regulations. Apologies for the frustrating experience ☹️

    • Wauner11's avatar
      Wauner11
      5 years ago

      Appreciate your time. 

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @Wauner11 

        You're very welcome. If you have any other issues, please reach out to us again. Thanks and good luck!

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