Forum Discussion

Anonymous

9 years ago

Approved

EA HELP on TWITTER could not help me and sent me here

So I reported this Bug to the EA support on Twitter as they could not help me, they sent me here.
This bug appears every time I want to save my Lineup in HUT!

7 Replies

rUnotENTERTAlND
Seasoned Hotshot
9 years ago
in english..?
Anonymous
9 years ago
Approved
Data could not be transmitted. Please try again. 🙂
EA_Barry
Community Manager
9 years ago
@FightJ

Can you let us know if any of the following steps help you please?

http://answers.ea.com/t5/Technical-Issues/Failed-to-retrieve-data/m-p/5708624#M1051
Anonymous
8 years ago
Approved
It still doesn't work! Is possibly something wrong with my PS4?
EA_Barry
Community Manager
8 years ago
@FightJ

Do the following connectivity tests go okay?

http://manuals.playstation.net/document/en/ps4/settings/nw_test.html
Anonymous
8 years ago
Approved
They did go okay!
EA_Barry
Community Manager
8 years ago
@FightJ

Thanks for replying.

Can you please see the following link and perform Step 5, Rebuild Database:

https://www.playstation.com/en-ie/get-help/help-library/system---hardware/power---system-stability/safe-mode-on-playstation-4/

This will not delete any game files or saves and is safe to perform.

Please post your results here again, thanks.

Forum Discussion

EA HELP on TWITTER could not help me and sent me here

7 Replies

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