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sjangalabang's avatar
sjangalabang
5 years ago
Solved

EA server issues destroyes my stats

These last couple of days I've been kicked out of matches due to EA server connection issues. My network is fine but the EA server issues has cost me losses in five games now handing me the loss wit...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    @sjangalabang 

    I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

sjangalabang's avatar
sjangalabang
5 years ago

Hi, I got a ethernet cable and I only use play now mode online

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@sjangalabang 

What system are you playing on? Also, do you mean Online Versus instead of Play Now? Play Now is for offline matches so you shouldn't be disconnecting from those.

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @sjangalabang 

      I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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