EASHL input delay/lag spikes
Good Morning, Over the last couple months I have been having a serious issues with input delay and lag spikes. My ping at times can be very inconsistent and when I do get the lag spikes it does not ...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there, @WayneKenov2233.
All those timeouts are not good. That's most likely the problem. Can you run a UO Trace and screenshot me the results? Instructions are here: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/. Also, are you on a wired or wireless connection?
@EA_AljoThanks for the quick response.
I can definitely do that. Do you want me to use the easo.ea.com as the destination or the ohio server again?
Also I am hardwired directly to the router.
- EA_Aljo
Use the location closest to you. That's good you're wired. It's definitely better than wireless. Also, you should power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. If you haven't done this in a while, that may take care of it.
@EA_Aljo Every now and then I will do a full reset of modem and router and it can fix my ping for a bit but the input lag is still prevalent.
I used the EA NHL Ohio server IP since I don't know any of the other IP addresses.
Thanks You
- EA_Aljo
Try it again with the easo.ea.com domain instead. Let's see what those results look like. Also, where are you located?
