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Kaye980's avatar
Kaye980
5 years ago

"Fair" ping in the last 2-3 days...

I play EASHL exclusively on a fairly competitive team, that plays quite often and over the past 2-3 days everyone from our club has had fair connection. (we all live in the same town).  We normally p...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@Kaye980 

If you get a laptop, make sure it's wired when you run that test. While you're in your router settings, check to see if it has the latest firmware update. Also, it would be good to see if QoS (Quality of Service) is available. If so, enable it and see if that helps.

Kaye980's avatar
Kaye980
5 years ago

@EA_Aljo 

hey, me again...    so I tested my console at my parents place who have FibreOp internet (different company) and I got a 19ms ping (compared to the 70 at my place),  does that 100% mean its my ISP? or could it still be the networks somehow?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Kaye980 

    Are they on a different ISP? It also could be related to their equipment. 

  • Kaye980's avatar
    Kaye980
    5 years ago

    @EA_Aljo 

    Yes they are on a different ISP....   

    here is the UO trace from a PC laptop.   tis may not matter anymore but take a look if you dont mind    thanks

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Kaye980 

    I'm not seeing any issues with that test. So, it's making me think this is a problem with the ISP.

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