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31cujo's avatar
31cujo
3 years ago

Game keeps freezing mid game

Product: NHL 22 Platform:Sony Playstation 4 How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Play a game. What happens when the bug occurs? Whenever I pla...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

@31cujo 

I haven't heard of the roster update being an issue. I also think that would cause a problem loading into a game rather than freezing in the middle of one. Have you performed any customization to your arena or team? If so, try removing that and see if this still happens.

31cujo's avatar
31cujo
3 years ago

Nope haven't done any arena stiff....I've never had an issue before just now after ea updated the game

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @31cujo 

    NHL 22 hasn't been updated in months so I don't think that would have anything to do with this. Is your game installed on the internal drive or are you using an external one?

  • 31cujo's avatar
    31cujo
    3 years ago

    Well I haven't played it for months so the ipdate is "new" for me. All of a sudden doesn't work.

  • 31cujo's avatar
    31cujo
    3 years ago

    Installed on the internal drive

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @31cujo 

    Thanks for getting back to me. Try rebuilding your database with the steps here. Also, restore your licenses with these instructions.

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