Forum Discussion

Pukuall's avatar
Pukuall
4 years ago
Solved

game keeps saying i have been disconnected from ea servers

Ever since last hut champs ive been getting disconnected from ea servers, my internet connection is fine and it is always when im winning but it counts as a loss.
  • EA_Aljo's avatar
    EA_Aljo
    4 years ago

    Hi there, @Pukuall.

    If you haven't done any troubleshooting so far, take a look at the suggestions here and let me know if they help.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

Hi there, @Pukuall.

If you haven't done any troubleshooting so far, take a look at the suggestions here and let me know if they help.

  • Feelted's avatar
    Feelted
    4 years ago

    The servers have been looping excessively in Champs games and for some reason one of the looping games resulted in my opponent getting a win and I got a loss?! Can I please get some compensation or have the loss erased? This is not fair. My case has been reported #104842016

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      4 years ago

      Hi there, @Feelted 

      Are your games still looping? If so, let me know what system you're playing on and if you're using a wired or wireless connection. We'll go through some troubleshooting. As far as compensation goes, we don't have that available for disconnecting from games.

      • Feelted's avatar
        Feelted
        4 years ago

        There needs to be some answers that are not regarding my personal internet lol. I wouldn’t be posting if my internet was inconsistent. I have gigabit with 7 ping most of the time. I never DC from games. But now the servers are bad and I’m looping 80% of games and occasionally getting losses from it. I’m on Xbox series S

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