2 years ago

Game trial not allowing me to purchase full game(PS5)

So I got the 10-hour game trial through EA Play and once the trial was over I planned on buying the deluxe edition. However I’m getting this error code, and have contacted both ea support and PlaySta...

CaPeRKiNG77

Rising Rookie

10 months ago

I have the exact same problem with NHL25 myself but I was able to buy the game before I actually noticed that it was giving me that error. My purchase was made on January 3 2025 if that matters.

EA_Aljo
Community Manager
10 months ago
Hello. If you're getting this error after buying the game, delete it from your console and download the full game from the store and not through EA Play.
- CaPeRKiNG77
  Rising Rookie
  8 months ago
  Doesn't work when I try it that way for me...
  - EA_Aljo
    Community Manager
    8 months ago
    Have you tried initiating the download through the PlayStation website or app instead of going to the store on your console?