Forum Discussion

vAchillesReborn's avatar
vAchillesReborn
10 months ago

Game trial not allowing me to purchase full game(PS5)

So I got the 10-hour game trial through EA Play and once the trial was over I planned on buying the deluxe edition. However I’m getting this error code, and have contacted both ea support and PlaySta...
CaPeRKiNG77's avatar
CaPeRKiNG77
Rising Novice
6 months ago

I have the exact same problem with NHL25 myself but I was able to buy the game  before I actually noticed that it was giving me that error. My purchase was made on January 3 2025 if that matters.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 months ago

Hello. If you're getting this error after buying the game, delete it from your console and download the full game from the store and not through EA Play.

  • CaPeRKiNG77's avatar
    CaPeRKiNG77
    Rising Novice
    4 months ago

    Doesn't work when I try it that way for me...

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      4 months ago

      Have you tried initiating the download through the PlayStation website or app instead of going to the store on your console?

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