Forum Discussion

vAchillesReborn's avatar
vAchillesReborn
10 months ago

Game trial not allowing me to purchase full game(PS5)

So I got the 10-hour game trial through EA Play and once the trial was over I planned on buying the deluxe edition. However I’m getting this error code, and have contacted both ea support and PlaySta...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 months ago

Hello. If you're getting this error after buying the game, delete it from your console and download the full game from the store and not through EA Play.

CaPeRKiNG77's avatar
CaPeRKiNG77
Rising Novice
4 months ago

Doesn't work when I try it that way for me...

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Have you tried initiating the download through the PlayStation website or app instead of going to the store on your console?

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