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vAchillesReborn's avatar
vAchillesReborn
5 months ago

Game trial not allowing me to purchase full game(PS5)

So I got the 10-hour game trial through EA Play and once the trial was over I planned on buying the deluxe edition. However I’m getting this error code, and have contacted both ea support and PlaySta...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 months ago

@jadenbrennan8 @vAchillesReborn 

Can you both please send me the PSN IDs of the accounts that are trying to make the purchase? I'll pass these on with this report so we can look into it.

CCM1977's avatar
CCM1977
3 months ago

I’m having the exact same problem. So is it EA’s issue or PlayStation’s? Either way I’m just trying to give you my money for your game so please resolve this ASAP!

PSN ID: SLEEPLESS_KNIGHT

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    @CCM1977 

    Do you have the trial installed? If so, can you try deleting it?

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