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Kovyfighter's avatar
4 years ago

GWC NA week 1 wrong rewards

Product: NHL 22
Platform:PlayStation 5
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? GWC NA week 1 rewards: I received 301 rank rewards instead of 300 rank rewards
What happens when the bug occurs? Received the wrong rewards
What do you expect to see? Rank 300 rewards instead of rank 301
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Hockey Ultimate Team (HUT)
What time did you see the bug? (HH:MM AM/PM) Yesterday
What is your time zone? PRT - GMT - 4:00
What is your gamertag/PSN ID? kovyfighter
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

Hi, at the moment the GWC NA week 1 finished, it was showing that my rank was 300.  But later on, it changed to 301.  I did received the 301 rank rewards on Tuesday last week.  But today I looked at my ranking and it shows 300 again for week 1.  

Will I be compensated for the difference between rank 300 rewards and rank 301 rewards?

I sent that message in the HUT forum and they told me to ask https://help.ea.com/en/contact-us/new/ which I did.  And they told me to send the bug here.

Thanks

platform: ps5

id : kovyfighter 

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