I know that. I got the edition that had 10 diamond packs. 2 per month for 5 months. Other users received their packs, I did not. For a month now, i have been told to continue waiting and that they'll just show up. No one can give me any kind of answer as to why my account has not gotten the content.
Same for me..i didnt get my november diamond packs..i have pre-ordered ultimate edition..now i know..ea really sucks..
The Sims Team@EA_Cade I have tried both of these routes. EA support chat told me that no one had received their November packs, which was an outright incorrect statement, and EA help on Twitter keeps telling me to "just wait and they'll show up". Its been over a month since most players received their packs, so I dont understand why I have to "just keep waiting" for mine. I paid the same amount of money as everyone else for the ultimate edition, yet I'm not getting my money's worth like most other users are. It's just gotten kind of ridiculous at this poin .
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