I live in Ontario, Canada and when I boot up my NHL 14 game and it connects me to the EA servers, it is connecting me to the wrong server. I am supposed to be connecting to the North American East server and instead, the game is connecting me to the North American West server, which causes unplayable lag if you are playing OTP/EASHL with somebody on a North American East host.
This is a widespread issue affecting many players and needs to be fixed immediately. It is noticed by going into EASHL menu, going to "Around the League" and clicking on "Search Clubs". Once in search clubs, you scroll down to club region. It displays the 3 regions (NA East, NA West and Europe) and shows a recommended server for you, which is the server you are connected to. Through the day when the server isn't as busy, I have no problem connecting to the North American East server. I played on it all day. When you connect durng the hours of 630-12, which is the peak hours to play, it connects you to the NA west server.
This is a serious issue which requires immediate attention as many players are unable to play a game which they paid for and are very passionate about. The game advertises that online play is a feature and it is unplayable for reasons beyond the gamers control.
Thank you.