Heavy lag in NHL 14 EASHL

yep just about given up hope it will get fixed EA doesnt care apparently so yeah time to trade in i guess.

EA should be embarrassed!  Even with hundreds of posts from users with this same issue, I still received a message from EA Help that suggests the problem is on my end.  This is unacceptable!

"Dear Customer,
My name is ------ and I am one of the Specialist working on your case with regards to your connection issue.
Firstly I am sorry that you have been experiencing this issue. I have read through the case notes and I can see that you have opened the Ports, Ran a UO trance and carry out troubleshooting steps on your console and you are still having this issue. 
I am unable to see anything on your account that would cause this type of issue. However there is one other step i would like you to try.
On your play-station can you set up a second account and try and access NHL 13 and 14 to see if you are getting the same issue.
The reason i am asking you to do is to try and determine where the problem is coming from. If it happens on both account then there is a possibility that it could either be the internet connection or the console itself. If you don't get the same issue on the second account this would lead me to believe that this could be some in the back round of the account that could cause this.
Once you have carried this can you let us know and we will be able to further investigate.  
Regards,

EA Customer Experience"

I live in alberta and it keeps connecting me to europe. I talked to a manager today and he said there will be a post regarding this in 5-15 days. Hopefully they keep their word.

wow what i joke ihave already brought another xbox to my house on someone elses account and same thing happens. i took my xbox to their house where they have a cable connection and it works fine EA knows this stop beating around the bush and asking stupid questions that you already know the answers to EA this has gone on LONG ENOUGH! 

fiber or cable comes from your internet provider shaw in alberta sells cable and telus does fiber you would need to switch providers 

Ya same here red deer alberta cant freaking play until at least 1 am after that not to bad but before its choppy im in a division 1 team i freaking look like a rookie because of this lag ea to out your finger of your nose and make something for **bleep** sake

By the way dont tell me its me save corrupt my internet speed or anything else its the stupid ea not ready game how could it be serious big company like dont give a damm about people like me who make them make money since freaking 94 so get your head out of your ass and fix that my speed pretty decent 16.4 mbs plus im direct in the modem my file are not corrupt even with a new player on my other ps3 same freaking thing why should we pay full for a expension and 3 quarter of a game ? ok good offline but i dont care im only eashl and nice try for try to tell me delete your file i got ovechkin in hut do you really think i will delete something doesnt even fix nothing your ea service really i feel like a kid from preschool try to teach me how to do things where did you hired your staff ? Mcdonalds preteenager with damm studs ? common your company its not serious anymore did you guys have patch adams for gm ? seems like this company got lead by a clown for the last few years now hurry up fix your sh**t if its because of ps4 server do something by some more server dont be a cheap ass costumer satisfaction first your boss never told you hire some geek and pay them !!!