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danemelva419's avatar
danemelva419
3 years ago
Solved

help please

why can't i upgrade my 98 Selanne using power up collectibles? I tried upgrading from 98 to 99 using power up collectibles but it took my 400k coins instantly? so i then refunded 200k and tried upgrading using my 16 power up collectibles again and itb took 400k coins again. so i refunded 200k again. still can't upgrade using my 16 power up collectibles. so I'm out 400k on an in game bug. NEED HELP PLEASE! 

6 Replies

  • danemelva419's avatar
    danemelva419
    3 years ago

    I tried ea help chat and they couldn't do anything. can't refund me 400k in coins or compensate me in either way. please someone from NHL22 HELP? 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi there, @danemelva419 

    I'm looking into this for you, but I may not have an update until Tuesday, unfortunately. I'll report back as soon as I have some news.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey, @danemelva419 

    This should be resolved now. Apologies for the trouble!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @danemelva419 

    Great! Thanks for letting me know. If you have any other issues, please reach out again. Good luck!

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