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solcebar's avatar
solcebar
5 years ago
Solved

Hut champions season 8 - did not receice rewards

I have tried to get this problem solved via email and chat and wanted to make sure EA dont get away with this. I did not receive rewards from Hut champions season 8. I had a rank below 2k and when I...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    @solcebar 

    We can't do account investigations through Answers HQ. I'm very sorry, but there's nothing I can do to help with this. You should open another case with support.

solcebar's avatar
solcebar
5 years ago

@EA_Aljo 

Thank you but that does not change the fact how and why I was treated in the chat that way and why I have not been able to discuss this issue in the chat anymore.

I have still an ongoing case but they answer to me with different information so I think nothing is gonna happen. Really did not expect your company to behave like this.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@solcebar 

The best I can advise is that you open another case or reach out to @EAHelp through Twitter or our support through Facebook at facebook.com/EAHelpHub. They should be able to get your case escalated for investigation.

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