Forum Discussion

New Traveler

6 years ago

Solved

HUT ERROR Failed to retrieve data; please try again later

Product: NHL 21 Platform:Sony Playstation 4 How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Not Sure What happens when the bug occurs? Launch HUT, create...

ThunderBirdLT869
6 years ago
I just tried HUT this morning and it is working for me without deleting and reinstalling, etc. Apparently EA has fixed this issue. Hopefully everyone is able to play now. See you all on the "ice"!

CAPLax43

5 years ago

I'm getting this error just trying to load HUT. This has happened in the past, and I've been able to restart my PS4. I was in the middle of HUT Squad Battle game and I got kicked out. I then tried going back in to HUT and I'm getting this error.

irasmith37
5 years ago
I am also getting this error. I cannot get into HUT right now
- CAPLax43
  5 years ago
  @irasmith37
  Just tried again, and now it's working. Must have just been a temporary glitch or they patched it that fast.
  - EA_Aljo
    Community Manager
    5 years ago
    Hello, everyone.
    
    Apologies for the trouble. The servers were down for a bit yesterday, but as you can see, that has been resolved. If there are any other issues, please let us know. Thanks!