I really hope this gets resolved soon. I am starting to lose faith that it will get resolved. I have never heard of a game mode being down for a select amount of players for this long after the launch. I have bought this game every year and have spent quite a bit on packs and things like that. This is really the only xbox game that I play so I really look forward to it when these games come out. This is an incredible letdown to the people who are loyal to this franchise and keep a company like EA going in a competitive video game market. I have contacted EA on three separate occasions to give them info to get this resolved and have gotten ignored or brushed off each time. I have spent an estimated 6 or 7 hours speaking with customer service, going through workarounds, and gathering information for EA. I was told in my case was elevated to a priority case and I would be in contact with an EA technical advisor via email soon. Since then I have been ignored. Any real timeline or indication of whats going on would be appreciated. I know EA Barry has said that he doesn't really have any answers, but after all this I can't help but feel that it is another brush off. Even airlines (who probably have the worst customer service of any industry) tell you whats wrong with the plane when you are stuck for hours on the tarmac because of a maintenance failure. I hope EA thinks hard about the frustration that the players with this issue have endured and compensates them accordingly. I don't know if I can stand by this game for another year after such a stripped bare and terrible game two years ago and then this. It just feels like a slap to the face for the people who spend hard earned money on something that they don't really need, but buy regardless. Cheers to everyone else on here who has been putting up with the same frustrations that I have. Gamertag: crazyadhd2527
