Forum Discussion
We're looking for account examples to forward up to the team for investigation.
Can you reply back with these details:
- Gamertag/PSN ID
- Platform you play on (PS5/PS4/XB1/XB1S/X)
- Date and time you last played a HUT RUSH game where you experienced this
Thank you for the help!
- 4 years ago
Gamer tag : OffTheGrid76
Xbox series X
Today, wednesday october 27th, i don't remember the time, but it was in the morning EST, maybe around 8 AM.
- Fireblade5115934 years agoSeasoned Rookie
Fireblade 511
Xbox X
10-27-21 8:50 pm eastern time
It happens every game. Even if I don't press any buttons after scoring a goal so it animates everything fully, the goal credits don't get added sometimes, Sometimes they do. If they don't pop up in that goal score ribbon, you don't get them. You will get the minor 20 points for a snapshot or 100 for a big hit. But the 1,000 to 5,000 point credits never come. The credits that you get after post game (currently 8000 in rookie) get added onto your existing in game tally correctly. This is correct and happens. People are thinking this is the the game correcting points. No, it's not. Those 8,000 points are what you get for winning the game. So you're missing out on any number of big goal points in the game.
This is a big deal. Because this is a big long painful grind to get to this 2,000,000 point finish mark over the two week period Hut Rush is available. Why grind if half of what you do doesn't count. You have to do something to make it up on these rewards.
- 4 years ago
This is happening to me as well. At the end of a hut rush game, I earned zero points for a 2-1 win. Also missing stats towards rewards (shots/goals)
Liger2907
Xbox 1
11/3 10:30 PST
- EA_Blueberry4 years ago
Community Manager
@EA_Blueberry wrote:
We're looking for account examples to forward up to the team for investigation.
Can you reply back with these details:- Gamertag/PSN ID
- Platform you play on (PS5/PS4/XB1/XB1S/X)
- Date and time you last played a HUT RUSH game where you experienced this
Thank you for the help!
Thank you for continuing to send examples. We ask to keep responses on track for efficiency in getting this addressed. When responding, please reply back with the details above.
Thank you.- Jeff_frm_Edmonds4 years agoRising Ace
Jeff frmEdmonds
Xbox One S
11/15/2021 5:31PM PST
No ingame points for a goal scored.
- Fireblade5115934 years agoSeasoned Rookie
Fireblade 511
Xbox series X
11-17-21 game ended at 7:12 eastern
3rd snapshot goal didn't count for credits. I'm only listing this one but it happens in fairly regularly in games where you'll be scoring lots of goals. IE not one goal wins the game modes. So almost all of mine will have this issue. My in game mini objectives always count. Like the score 15 goals with a defenseman. Those will count but you won't get the in game 1000-5000+ credit for that goal.
- Fireblade5115934 years agoSeasoned Rookie
It seems like repeated style goals this happens to more often. Like if you score 2 snap shot goals in a row the second one won't count. If you score a snap shot goal followed by a Rocked Socked Em goal it's more likely to count. This isn't 100% but there is something weird with repeated style goals.
- ICEMAN_STEAMER4 years agoNew Vanguard
Me too. I've reported it too with the last time i was in rush (if I've done it right). Feel free to check my rush session out.
- ICEMAN_STEAMER4 years agoNew Vanguard
Can't see my bug report anywhere. Said it auto updated. Did i do it right?
- 4 years ago
@EA_Blueberry wrote:We're looking for account examples to forward up to the team for investigation.
Can you reply back with these details:- Gamertag/PSN ID
- Platform you play on (PS5/PS4/XB1/XB1S/X)
- Date and time you last played a HUT RUSH game where you experienced this
Thank you for the help!
Why should this be required? There are literally HUNDREDS of videos all over the internet and sent directly to your company about this specific problem (myself included). This EXACT issue also has been happening since the game mode was introduced in NHL 20, so how are you brainiacs unable deduce the issue and resolve it? You had a full year in development of NHL21, with the same issue being reported in NHL20 (which was never fixed), and you couldn't be bothered to fix a new mode you introduced broken and left it that way? Do I need to pay a microtransaction to fix it or something? Or buy a loot box? I though maybe MILLIONS of people buying you're titles every year would be incentive enough to address and fix issues that your customers report? I would be embarrassed as a company to release a title every year that has the same problem, every year.
Signed,
Every frustrated fan...
- 4 years ago
I still have this problem...
Gamertag : Pasqualou
Platform : XBox One
Date: January 1st 2022