HUT Syncing (Online & Offline)

Product: NHL 22
Platform:Microsoft XBOX One
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Often (90% - 99%)
What happens when the bug occurs? Play Rivals and the game keeps resetting to opening faceoff. After ~5 resets or more, the game loses connection. When i give a goal, openimg faceoff and time is back. No goal…
What do you expect to see? Play Rivals and the game keeps resetting to opening faceoff. After ~5 resets or more, the game loses connection. Happened 4 times in a row with Rivals. I tried to then play HUT Challenges, completed all three challenges and the game ends saying "no challenges completed". Tried playing Squad Battles, won 3-0 with 24 shots on goal, received 0 SB points and the main menu gave the CPU a 3-0 win and confirmed I received 0 SB points.
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Squad Battles, Rivals, HUT Challenges
What time did you see the bug? (HH:MM AM/PM) 21:00 / PM
What is your time zone? GMT (UTC)
What is your gamertag/PSN ID? stepandavid
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? Czech

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Product: NHL 22
Platform:Microsoft XBOX One
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Often (90% - 99%)
What happens when the bug occurs? Play Rivals and the game keeps resetting to opening faceoff. After ~5 resets or more, the game loses connection. When i give a goal, openimg faceoff and time is back. No goal…
What do you expect to see? Play Rivals and the game keeps resetting to opening faceoff. After ~5 resets or more, the game loses connection. Happened 4 times in a row with Rivals. I tried to then play HUT Challenges, completed all three challenges and the game ends saying "no challenges completed". Tried playing Squad Battles, won 3-0 with 24 shots on goal, received 0 SB points and the main menu gave the CPU a 3-0 win and confirmed I received 0 SB points.
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Squad Battles, Rivals, HUT Challenges
What time did you see the bug? (HH:MM AM/PM) 21:00 / PM
What is your time zone? GMT (UTC)
What is your gamertag/PSN ID? stepandavid
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? Czech

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Hello,

i have this problém last 3 days.

rivals, championship, challenges… ☹️

its every match! ☹️ i lost a lot of wininngs ☹️

i lost 2000 championship points ☹️

video for you and photo here:

https://we.tl/t-TL1kQ1r5sP

☹️my nick name “stepandavid”

xbox one x

What should I do, please?

i shutoff modem, router, Xbox, but problem is still