HUT Syncing (Online & Offline)

Product: NHL 22
Platform:Sony Playstation 4
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? in HUT Rivals and the game keeps resetting to opening faceoff. After 3-5 resets or, the game loses connect, or not, but in this case opening playoff is reset one or two times and game continue, but synchronizing between faceoff after goalie keep puck or after end period take 10seconds-5minutes or more and when game comes to third period synchronizing freeze in neverending circle HUT animation animation and game must be end via PS button and "close aplication", and start again
What happens when the bug occurs? lose connection or freeze synchronizing animation and game must be restart
What do you expect to see? aftrer i pay my money for game, i expectin working game and when after some update comes problem like this i expect option report bug in the game, i expect support in my language and at first place i expect you solved this problem quick but now is long time so i come here ans write this repporr
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here HUT rivals
What time did you see the bug? (HH:MM AM/PM) 12;00AM - 12:00PM
What is your time zone? CAT - GMT - 1:00
What is your gamertag/PSN ID? [edit: email address removed]
PS4 Crash Reporting: Please copy the text you put in the crash report here. in HUT Rivals and the game keeps resetting to opening faceoff. After 3-5 resets or, the game loses connect, or not, but in this case opening playoff is reset one or two times and game continue, but synchronizing between faceoff after goalie keep puck or after end period take 10seconds-5minutes or more and when game comes to third period synchronizing freeze in neverending circle HUT animation animation and game must be end via PS button and "close aplication", and start again
EASHL issues? Please insert your Club Region. i donf know what you asking for. czech republic i think
What is your game language? Czech

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i want sent video but my iphone have no support format(?) so only photos.. this animation run in  neverending circle