Forum Discussion
Reset MAC adress — Xbox
Hello, @steodesing
Are you saying that resolved this issue for you?
- 3 years ago
My account was blocked completely by mistake. I play XY games in RIVALS every week, and I participate in Champions every weekend. I try to build my team to be the best it can be. Can someone please help me faster than 1 month? I feel very frustrated - this is not a fair approach. ☹️ Especially before the release of TOTY, which I have been preparing for months.
Thank you for your response.
Gamertag: stepandavid
Game: NHL23
Case: 131755542
- EA_Aljo3 years ago
Community Manager
Hello, @steodesing
We're not able to help with banned accounts through Answers HQ. It looks like you've already disputed the ban. Unfortunately, you updated the case so it has been pulled from the queue. An advisor will need to get it transferred for you. To get in touch with one, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. Thanks!
- 3 years ago
Support not working, i need help. Can you help me please? Call anybody, write anybody, do something please...
Thank you for your response.
Gamertag: stepandavid
Game: NHL23
Case: 131755542