HUT Trade Pile Issues [Updated 12/12/13]
We are currently investigating problems with the HUT Trade Pile and we are working on resolving these issues as soon as possible. If you have had issues with items disappearing from the Trade Pil...
Forum Discussion
just happened to me bought rick nash and i checked everywhere and he was gone ive contacted ea no response this has happened around 15times this year for me
- Wow what is wrong with auction house and why won't ea address this problem.
- It's ridiculous I lost a SUBBAN, PITERANGELO, HFC BERGERON AND A TOTW LOUI ERIKSON TO MY TRADE PILE I NEED THESE PLAYERS BACK CANT EVEN FILL OUT A LINEUP EA CAN CHECK MY ACCOUNT HISTORY
Hello all,
I have updated the the first post in the thread, but I shall mirror it here:
The NHL Dev team is rolling out a potential fix for the HUT Auction House issues at 1:00AM PST / 9:00AM GMT on 12/12/13. As this will require server restarts, online play may be interrupted for approximately 30 minutes. We will continue to monitor the situation closely and hope that this resolves issues for all users.
Players who have been affected over the last 48 hours are still advised to follow the previous posts regarding contacting advisers at Help.EA.com to recover HUT items lost through bids, as these will unfortunately not be replaced by this fix alone. It should, however, prevent it from happening in the future. Items disappeared from the trade pile should be restored, if not please try restarting your console. It may take up to 24 hours for these items to be visible in the trade pile again.
We appreciate your patience as we work to resolve these issues.
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- EA_Aljo2 months ago
Community Manager
